These are our general terms and conditions that apply to all our Invoices.
Specific Cancellation policy may apply to certain types of trips, but if they are not specified, then General Terms and Conditions shall be applicable.
Postponement Charges
General Terms and Conditions
* Amounts are in Singapore Dollars (SGD)
* Payment: COD
* Goods sold are NOT returnable or exchangeable.
* 50% of deposit for any Trips / Courses / products are not refundable.
* Full fees will be charged for Trips / Courses cancelled or postponed with less than seven (7) days notice.
* For Trips / Courses cancelled or postponed with more than seven (7) days notice, charges may apply for re-booking.
* Trips / Courses / Goods must be claimed within (1) year of receipt
* No refunds will be issued for Trips / Courses / Goods which are not completed / collected within (1) year of receipt
* Please inform us within seven (7) days of any discrepancies.
All travel related services are organized by Dive Asia Now Pte Ltd (TA No.: 02856) acting as agent for the owners, contractors and suppliers providing ground transportation, hotel accommodations and all other related travel services. Notice is hereby given that all arrangements on behalf of participants are made by Dive Asia Now Pte Ltd on the sole condition that Dive Asia Now Pte Ltd shall not be held responsible for any injury, death, accident, delay, loss, damage or irregularity which may be occasioned through acts of any company and/or persons engaged in carrying out arrangements and services described herein or otherwise in connection herewith.
The information contained in this document is correct to the best of our knowledge, but Deep Blue Scuba Pte Ltd accepts no liability for any inaccuracies.
Dive Courses
Full payment is required upon booking confirmation of Dive Course. All dive courses must be fully claimed within 1 year of receipt.
In the event that the dive course is not claimed within 1 year of receipt, it will be considered as a cancellation and there will be no refund.
In the event that you wish to make a postponement/cancellation with regards to your course booking, the following terms apply:
- Postponement of Open Water Session with 8 – 14 days notice – 50% to 85% of total fee may apply.
- Postponement of Open Water Session with 7 days or less notice – No Refund, full charge for Open Water Session will apply.
Theory Session
- Postponement with 7 days or more notice – No Surcharge
- Postponement with 6 days or less notice – $50 Surcharge
Pool Session
- Postponement with 7 days or more notice – No Surcharge
- Postponement with 6 days or less notice – $80 Surcharge
Students who arrive late (after in-water session has commenced) or did not show up will be required to reschedule another Pool Session. Additional Pool Session charges will apply accordingly.
Tioman Weekend Overseas Course Trip
Postponement with 8 days or more notice – No Surcharge
Postponement with 7 days or less notice – $399 Surcharge
Bintan Weekend Overseas Course Trip
Postponement with 8 days or more notice – No Surcharge
Postponement with 7 days or less notice – $409 Surcharge
MV Nautica Weekend Overseas Course Trip
Postponement with 8 days or more notice – No Surcharge
Postponement with 7 days or less notice – Price of Surcharge will be based on MV Nautica leisure package price, based on room variations and configurations.
Leisure Dive Travel
All Dive Travel packages are non-refundable after bookings have been placed. Postponements of Leisure Dive Travel bookings may be allowed depending on destination.
All Dive Travel packages must be claimed within 1 year of receipt. In the event that the dive travel is not claimed within 1 year of receipt, it will be considered a cancellation and there will be no refund.
Weekend Overseas Dive Trip
Full payment needed upon booking confirmation of Weekend Dive Trip.
Change of trip date is allowed, with a minimum of 8 days or more notice prior to trip date, with an administrative charge of $50.
Any change of date made within 7 days or less from trip date, will be considered a cancellation and there will be no refund.
Long Weekend Overseas Dive Trip
Full payment needed upon booking confirmation of Long Weekend Dive Trip.
Change of trip date is allowed, with a minimum 14 days or more notice prior to trip date, with an administrative charge of $50.
Any change of date made within 13 days or less from trip date, will be considered as a cancellation and there will be no refund.
Long Haul Overseas Dive Trip
A deposit payment of 50% will be needed upon confirmation of booking. Full payment will be needed 2 months prior to trip date. Without the full payment the booking will be considered cancelled and the deposit will not be refunded.
Change of trip date may be allowed, with a minimum of 2 months or more notice prior to trip date, with an administrative charge of $50 as well as a price adjustment if the trip at the new date is more expensive.
Any change of date made within 2 months or less from trip date, will be considered as a cancellation and there will be no refund.
In case of cancellation, with 2 months or more notice prior to trip date, deposit payment will be forfeited.
In case of cancellation, with 2 months or less notice from trip date, full payment will be forfeited and non-refundable.
Prestigious Overseas Dive Trip
A deposit payment of 50% will be needed upon confirmation of booking. Full payment will be needed 3 months prior to trip date. Without the full payment the booking will be considered cancelled and the deposit will not be refunded.
Change of trip date may be allowed, with a minimum of 3 months or more notice prior to trip date, with an administrative charge of $50 as well as a price adjustment if the trip at the new date is more expensive.
Any change of date made within 3 months or less from trip date, will be considered as a cancellation and there will be no refund.
In case of cancellation, with 3 months or more notice prior to trip date, deposit payment will be forfeited.
In case of cancellation, with 3 months or less notice from trip date, full payment will be forfeited and non-refundable.
For any enquiries or clarifications, please contact or approach us at the shop.